Compensation for loss of services

Name of Complainant Subham
Date of ComplaintSeptember 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Subham:

It was established that the issue was at Vodafone end and it took 27 days to respond and restore partial services, Kindly issue me appropriate compensation for non-availability of services since day 1, 21/07/2022.
How can they call from mobile number, when they have vi call monitoring lines.
This is unacceptable.
Customer care guy tries to convince me that issue was not resolved by VI tech team.
I had to pay 100 for Sim replacement which didn’t resolve the issue.
It’s customer care fault that I received late resolution (30 days).

Image Uploaded by Subham:

Compensation for loss of services

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