| Name of Complainant | |
| Date of Complaint | August 9, 2023 |
| Name(s) of companies complained against | Air India Express |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
Did you see any airlines charging money for seat during checkin for a confirmed ticket? I faced a bad experience from Air India Express and AirAsia India from Calicut Airport for the first time in ten years journey. ( The staff explained the reason for payment is, I had tried online checkin, but I didn’t confirm as there is payment) They compelled me to do the payment or else I wouldn’t be able to travel. They informed that I can request for refund. When I request for refund, they informed they will not refund my money.
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