Compelled to pay for seat

Name of Complainant Sabir Edakkandan
Date of ComplaintAugust 9, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Sabir Edakkandan:

Did you see any airlines charging money for seat during checkin for a confirmed ticket? I faced a bad experience from Air India Express and AirAsia India from Calicut Airport for the first time in ten years journey. ( The staff explained the reason for payment is, I had tried online checkin, but I didn’t confirm as there is payment) They compelled me to do the payment or else I wouldn’t be able to travel. They informed that I can request for refund. When I request for refund, they informed they will not refund my money.

Image Uploaded by Sabir Edakkandan:

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