| Name of Complainant | |
| Date of Complaint | August 6, 2022 |
| Name(s) of companies complained against | HAPPILO INTERNATIONAL PRIVATE LIMITED |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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RESPECTED SIR/MADAM,
I MADE A TRANSACTION ON THE HAPPILO COMPANY’S SITE OF RS 1273.50 ON 31ST JULY 2022.THE AMOUNT WAS DEDUCTED FROM ACCOUNT AT THE SAME TIME BUT DIDN’T RECEIVED TO COMPANY (AS THEY ARE SAYING TILL 5TH AUGUST 2022) AND THEIR SITE IS SHOWING THAT MY AMOUNT IS PENDING.
FOR THE SAME ISSUE I TRIED TO CONTACT THE COMPANY’S CUSTOMER SERVICE NUMBER MULTIPLE TIMES BUT THERE WAS NOT A SINGLE TIME THAT I WAS ABLE TO TALK TO THEIR REPRESENTATIVE.FOR I TRIED THE COMPANY’S 2 CUSTOMER SERVICE NUMBER BUT THERE WAS NO APPROPRIATE RESPONSE.ONLY ONCE I WAS ABLE TO TALK THEM AND THEY SAID WE WILL LOOK AND TELL YOU BUT AFTER THAT NO COMMUNICATION WAS MADE BY THEM THROUGH VOICE CALL.I HAVE EMAILED THE WHOLE ISSUE BY SENDING ALL THE REQUIRED DETAILS LIKE TRANSACTION NUMBER , ORDER NUMBER AND PAYMENT MODE.FROM DAY ONE I WAS TRYING TO CONTACT THEM FOR THE ISSUE BUT EVEN ATER MORE THAN 5 DAYS THEY HAVE REPONDED ME FOR THIS WITH PROPER EXPLANATION ON PAYMENT ISSUE.I HAVE REGISTERED A COMPLAINT FOR THE SAME TRANSACTION AT THE SBI CUSTOMER SERVICE. THE COURIER HAS ARRIVED IN MY CITY ON 4TH AUGUST BUT NOW THEY ARE ASKING ME TO PAY THE SAME AMOUNT WHICH WAS EARLIER DEDUCTED AND I’M TRYING TO CONTACT THE COMPANY THROUGH CALL AND MAIL BUT THEY ARE NOT RESPONDING TO ME THROUGH ANY MODE.NOW I FELT BEING COMPLETELY IGNORED BY THEM, SO I THOUGHT TO COMPALINT THIS ISSUE AT THE SUITABLE PLATFORM TO RESOLVING THIS ISSUE.
TRANSACTION NUMBER – 221211008441(MADE FROM SBI DEBIT CARD ON COMPANY’S SITE)
ORDER NUMBER – 175236 (PLACED ON HAPPILO COMPANY)
SO PLEASE RESOLVE MY ISSUE AS SOON AS POSSIBLE.
YOUR’S THANKFULLY
AKASH SHEORAN
