| Name of Complainant | |
| Date of Complaint | January 15, 2023 |
| Name(s) of companies complained against | ecom express, Storzoship |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had received a message on 12th January, 2022, to pay a Cash on Delivery Order of Rs. 600 and I paid the same as I was expecting another package. It was later discovered that this order was a wrong order, and it was not placed by me. It also did not contain the bill. The seller’s information is not available. I tried to contact Ecom express, via email, but it did not reply to my grievance and did not provide me with the seller’s information, due to which I cannot take further action.
Image Uploaded by Akash:
Dear Sir,
Greetings from Ecom Express
We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to customercare@ecomexpress.in for us to assist you on the same.
Regards,
Team Ecom Express