Closed phonepe wallet but Refund not received

Name of Complainant Amrita Mishra
Date of ComplaintMarch 2, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Amrita Mishra:

I closed my phonepe wallet on 1st February 2023. As per their policy money should be credited to the source account within 9 to 10 days. I had a balance of rupees 10000 in my wallet but they’ve returned me only 5000 and they’re claiming that it’s my bank’s fault. Bank has not deposited money in my account. I don’t know what to do, where to go.

Image Uploaded by Amrita Mishra:

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