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Clearly won bet given as lost in accumulator.

Name of Complainant Ajay
Date of ComplaintApril 17, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ajay:

1xbet has cheated by giving accumulator bet as lost after it is clearly won.
Stake was of 3000rs and odds 6..016 and I was winning 18000rs approximately. Bet had all 6 matches as Goal Interval 86 to 90 min – No Goal and all odds were like 1.364 example and my all bets all six of them won as I saw them live on TV specially the bet match which they gaved as lost it was ‘ Bayern Leverkusen vs West Ham United where Leverkusen scored in 90+1 minutes which cant make my bet as lost because it is goal interval of 86 to 90 min No Goal so it doesn’t affect my bet and I clearly win.
Upon that when I tried to reach customer support they started dramas like May be I have put bet on score to be scored they didn’t even were bothered and I tried contacting them through email where they however responded saying 91st min goal also counted in 90min interval which is absolutely cheating and replying me saying see rule no 10.21 of 1xbet which doesn’t even apply for my bet of goal interval so I replied them saying to see rule no 10.25 of 1xbet which states clearly that goal intervals are to be count as given time even if goal scored after 90.00 seconds will be count as 91st minute. So this is clear cheating as crystal as clear.
Gaming id: 563218747
Bet slip no: 48542274987

Image Uploaded by Ajay:

Clearly won bet given as lost in accumulator.

One thought on “Clearly won bet given as lost in accumulator.

  1. Dear Ajay,

    Thank you for contacting us regarding the discrepancy in the calculation of your bet.

    To assist you further and address this matter accurately, could you please provide the official source from which you believe the bet should be resettled? Your input will greatly aid our investigation into your case.

    Rest assured, once we have the necessary information pertaining to your situation, we will thoroughly review it and provide you with a comprehensive response.

    We appreciate your cooperation and patience in this regard.

    Best regards,

    Alex, the 1xBet Team

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