claims not getting passed even if all detaails are provided properly

Name of Complainant Vanakkam Enterprise.
Date of ComplaintDecember 19, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Vanakkam Enterprise.:

order id -305073563 .. have provided a proper opening video with all sides visible.. but still they reject claiom saying all sides not visible

Image Uploaded by Vanakkam Enterprise.:

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