Name of Complainant	Neha choudhary
Date of Complaint	January 13, 2024
Name(s) of companies complained against	Country holidays inn and suites
Category of complaint	Tours & Travels
Permanent link of complaint	Right click to copy link
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Our registration No. is CHISAKP779613 and we paid an amount of Rs. 2,04,500 + taxes and paid an annual Fee o1f Rs 8000 + GST.

Since our purchase we have faced multiple issues including the following:

Each booking requires multiple mails and follow up and still not get done
Representative asks for date change of travel for better booking
Representative takes Extra money for the dinner and breakfast booking
Instances of Hotel Rooms not booked but confirmation given on mail – have to wait and further follow up after reaching to the city
Taken money for visa and flights but rooms not booked and amount still not refunded even after a year

Image Uploaded by Neha choudhary: