| Name of Complainant | |
| Date of Complaint | April 25, 2021 |
| Name(s) of companies complained against | CP Solution |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I was looking out for Data entry job to support expenses of my family as I am jobless for almost 2 years. I applied on Quikr and one fine day receive message and call from Ms. Dhara (Executive) of CP Solutions for CAPTCHA typing work from home for which you have to sign an agreement and an acceptance form that says that the company will pay weekly for 8000 Captchas to be typed with 90% accuracy. If not achieved i’ll pay Rs.6,500 to the company. Knowing this I started working and was shocked to know that they have not provided necessary tools and assistance to perform the task. The help option on workspace platform does not work. There is no option to know how many captchas we have typed (until we are provided with report next day or day after at 6pm). We have no option to correct the captchas. I immediately complained to them via email but there was no reply for more than 24 hours. I stated clearly that I want to exit due to their pathetic service. After completing the work for 2 days and checking the accuracy which was 65% and 73% respectively, I backed out as in 2 days itself I was on 730 wrong Captchas and was short of 70 more wrong captchas to disqualify for work. I Immediately send them an email for cancellation, clearly stating the reason which is lack of necessary tools and assistance to perform assigned task.
All of a sudden today I recd a call from Adv. Abhijit Bhandari from Gandhi a nagar asking for out of court settlement to resolve the dispute of breaching the contract. He started threatening and using abusive language. I informed him that he should be aware that Cheating is an offense/crime and is punishable under IPC 420.
To my surprise a message just while ago “ Mr/Ms. Kapil Ravi sharna,This is to inform you that your internal case id 5265414 has been listed on 23/04/2021 for Legal proceedings. Kindly call on 7478970593 for further details”.
I am raising a complaint with consumer court as well as will take up this matter with cyber cell division to explode this fraud which is harassing and looting peoples hard earned money.
Image Uploaded by Kapil Sarna: