Cheating customer by giving false promotions

Name of Complainant Nanda Kumar
Date of ComplaintJanuary 15, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Nanda Kumar:

I have placed an order on 15th Jan morning 12.15am & the promotion mentioned: order now & get free delivery today by 5pm.
I ordered phone for my dad birthday trusting they will deliver today. After making the payment the delivery date changed to 17th Jan. I escalated the same with Amazon but no luck.
Even now their website shows same day delivery.
Attaching the screenshot which I took after placing order & screenshot which took this morning. Which shows same day delivery.
Really disappointed that I couldn’t gift my dad on his birthday & as simple as that, Amazon informed to cancel the order & go for fresh order if needed.

Image Uploaded by Nanda Kumar:

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