| Name of Complainant | |
| Date of Complaint | May 20, 2024 |
| Name(s) of companies complained against | Ramakrishna Logistics Company |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I booked their services to transport my 2 cars from Chennai to Bangalore for a total sum of Rs 6000 ( including insurance and everything) . After the cars arrived in Bangalore the agency told to pay Rs 17000 instead of Rs 6000 as the Insurance cost was not included in Rs 6000. I told them that I got confirmation from the marketing person for Rs 6000 & only after that agreed to hand over the car keys. But after arriving in Bangalore they are demanding Rs 17000 saying Rs 6000 was Freight cost only & the remaining amount is Insurance & GST.
On arguing that I have got confirmation from Marketing person before handing over the keys, they say that the details appearing in Bilty is only applicable. I told them that the selection of the vendor is not done by Bilty papers but the agreement arrived with the marketing person , to which they are not agreeing.
I told them that if you do not hand over my 2 cars ,then I will be forced to log a Police complaint.
I would request you to intervene & help in getting my 2 cars.
Regards.
Amlan Pal
9840913428
