Cheater, manipulater, if there is no fault in your they are planted manually without your knowledge

Name of Complainant Sujit
Date of ComplaintOctober 6, 2022
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link
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Text of Complaint by Sujit:

Dear all,

The Go mechanic 59 Bharat Vihar, near Vegas mall, Dwarka outlet the people and the coordinator of this workshop Sandeep Singh (phone no. 8398970970) are cheater and make you fool to make money without any fault in your car. Yesterday I had got worst experience in my life by visiting this outlet to get my car repaired. These people are creating the problem without you knowing in front of you. Yesterday I found a problem in my i20 active car about an overheating issue indication. When I checked the coolant fluid, I found that fluid is very low. But there was no sign of leakage found in my car. One and a half month back I had my car serviced from Go mechanic Service Centre on 18th of July 2022. I had chosen the package of 3999, but these people purposely add on multiple things by telling rubbish things regarding the car that this is good for your car you should get these so-called things done which weren’t even necessary at that time. Finally, I agreed for that cause I love my car. So, the package I got was over Rs.9000.

so, let’s talk on the serious issue.

The coolant fluid was not fully replaced in front of me. These people had replaced the coolant fluid or not, God knows. I have serious doubt about the things they told to replace or service actually got done by these people or not.

So, let’s talk about the yesterday incident. My car started to indicate that the engine is overheating up because of low coolant fluid. I had visited this Go mechanic 59 workshop on the behalf of Kuldeep Singh (phone no. 8800706785), this guy who has allocated people from where to allot the slot and place for your car service. I requested and told him to send the nearest workshop from my place because of my car overheating issue that could also damage the engine. So he found one and also told me that he’ll give me a privileged customer favour. And told me to visit the workshop and get the issue resolved by Sandeep. I went to this place where Sandeep Singh has checked the issue of heating problem and found only low coolant fluid issue. No Leakage was found. Then he added water over 4 litre in coolant adding containing box and tested it by driving 6-7kms and no heating problem was found in my car during the test drive. After the test drive he told me that may be the problem was in thermostat sensor switch. But I told him, if I get any problem related to thermostat sensor, I’ll revisit them again. I casually asked about their charges regarding this default; Sandeep told me it will take around Rs. 6-7 thousand. So, I told them to let me drive the car for 2-3 days and if something happens, we’ll see.

But I got an unexpected answer and also found his behaviour very mysterious after that he is said that lets check your car again. So, he took my car again in his workshop 59 and told me to sit on driver’ seat and press the escalator in ideal 2000rpm. I did what he told and found no overheating indicator on my car screen which means that the issue was about low coolant. Suddenly, out of nowhere he started acting in front of me as if he is checking the car again but trickly plug out the coupler of the fan and shut down the bonnet in front of me. And told me that I shouldn’t drive for very long and also told if I found heating issue, I should come back. I told him OK for that after a half km, the overheating issue start to show on my car screen. So, I took my car to my known friend he is a spare part supplier and he is also nearest to me. When I reached his place, he said that there’s smoke coming out from the bonnet and then we heard a loud sound which came from the inside of the bonnet. After about 15 min when the bonnet got opened, we saw that the coolant was spreading on the engine. I told him that I have a doubt on Sandeep Singh that he had done something bad in front of me with my car that I don’t know of. Because earlier, after a 10 km test drive I found no such problem. But after a half km drive from the Go mechanic’s 59, I got such issues. When my friend opened the bonnet, he started laughing and found that the fan coupler plug in not in its actual place. If fan coupler is unplugged that means the engine temperature will go at a dangerous level that will affect the car life. So, the conclusion of the incident is that they tricked me with my car. And also put me in danger just to earn some money. This is a very bad experience I got yesterday from Go mechanic partnership workshop. In future I will never trust on Go mechanic company. This is worst… worst cheating company I found.

Image Uploaded by Sujit:

Cheater, manipulater, if there is no fault in your they are planted manually without your knowledge

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