| Name of Complainant | |
| Date of Complaint | March 1, 2021 |
| Name(s) of companies complained against | Agoda, sbi |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had made a booking with www.agoda.com for meridian hotel in Karnataka using pay later option with sbi credit card.. I have been charged a currency conversion charge on the transaction whereas the transaction was in INR only.. When I contacted agoda they say they aren’t aware on any fee charged by bank.. when I contacted sbi card, they say they charge markup fee for merchants registered outside India which means all agoda transactions have to be charged a markup fee which is not the case.. my previous transactions on agoda have never been charged such fee.. so I don’t know whom to contact..
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