Charging from customers itself after thier failures of not delivering it on time

Name of Complainant Shubham chauhan
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Shubham chauhan:

I have ordered my food online from swiggy at 2.10 pm and they told that it will deliver within half and hour and after one hour also they cant deliver it.

So i requested to cancel it because you failed it to deliver it on time but instead they started to tell there policy that a 100percent fee will be charged and your cod option will be cancelled later on .

Why is this policy there only benefit of company itself as they can’t deliver it on time and they are failed to solve the issue .

Image Uploaded by Shubham chauhan:

Charging from customers itself after thier failures of not delivering it on time

Leave a Reply

Your email address will not be published. Required fields are marked *