Charging an extra amount without proper clarification

Name of Complainant Shashi Kant Mishra
Date of ComplaintSeptember 23, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Shashi Kant Mishra:

Hi Team,

I have used flipkart pay Later service of amount INR 522, for that I have been charged an amount of INR 150 as late fee. However, as per rule If I am using an amount between INR 501-1000, I will be charged INR 125 late fee including GST. Then what is the meaning of charging an extra amount of INR 25. I have not received any clarification on charging an extra amount of 25. Please do the needful. I have attached the screenshot of charges that I have been charged.

Thanks,
Shashi Kant Mishra

Image Uploaded by Shashi Kant Mishra:

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