charges deducted without permission

Name of Complainant Ashwini Kalwa
Date of ComplaintDecember 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ashwini Kalwa:

did nothing on the phone however charges got deducted for 15rs.
got below message.
Hello!
Thank you for choosing to access Bcafe Portal,
You have been charged Rs. 15
Your balance is Rs. 24.4

Image Uploaded by Ashwini Kalwa:

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