Charged the amount without my permission

Name of Complainant Zaheer Baig A
Date of ComplaintJune 23, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Zaheer Baig A:

I didnt opt for any video subscription in Vodofone. But Vodofone added a subscription charge Rs.49/week from Jan 2021 till April 2022. Since the message came from 54300, I didnt aware of its from Vodofone. I thought its some promotional message or spam message and ignored. Now I canceled the subscription and I reported to Vodofone. They are not even responding.

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