Charged for new connection with 200MBPS. Installed only 40MBPS connection

Name of Complainant Jeeth jose joseph
Date of ComplaintMay 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Jeeth jose joseph:

Hi,

We requested airtel for new connection yesterday for 200MBPS connection based on the plan available on Airtel site. 3500 for 3months. Today the installation was completed and then we realized that its only for 40MBPS.

 

No complaints are being taken. The airtel associates who were following up for the new connection are now not picking up calls.

 

Regards

Jeeth

Image Uploaded by Jeeth jose joseph:

Charged for new connection with 200MBPS. Installed only 40MBPS connection

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