Name of Complainant | |
Date of Complaint | September 11, 2021 |
Name(s) of companies complained against | RBL Bank |
Category of complaint | Banking |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
Respected Sir/Madam,
My Card Details:
Credit Card Number: XXXX XXXX 5476
Name: Aslam Khan
Contact/Email ID: 6363811359/8197478794
This is to bring to your notice that without my consent RBL Bank has charged or debited 21,000/- on 24-June-2021 on my Credit Card and without any intimation or information and RBL Bank have converted the transaction into 12 months EMI.
I came to something that has been charged on my credit card when the first bill got generated on July 18 2021 and I have raised complaint no. 32704494 on July 22 2021 and thereafter I have received a call back from the bank threatening me stating that they will not refund the amount and also they will impact my cibil score.
Then again I have called the customer care on 01-August-2021 and they said the issue is resolved and refund will be processed within 48 hours but even the 2 bills also generated and they have charged me the 2nd EMI also.I have raised again one more complaint no. 34137375 on 22-August-2021 again I received a call from the bank threatening us with cibil impact and also they said they know how to recover the amount from me.
In a day I have been getting approx. 60 calls in a day from the bank and threatening me, mentally torturing and mentally disturbing and also my 2 kids are unable to attain the online class as we are getting at least 60 calls per day.
Please help sir.
Thanks,
Aslam Khan
6363811359 / 8197478794