Charged cancellation fee wrongly

Name of Complainant Suresha
Date of ComplaintAugust 7, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Suresha:

I’ve booked a ride but the first ride was cancelled by the driver then I left the place with my own arrangements but ola booked automatically new ride without any intimation and then new alloted driver called me and asked to cancel and i cancelled the same but they charged me fee and collected from me from the next ride.

I’ve tried several times to call but they made me waited more than half an hour to attend my call still didn’t attend my call to customer care without any communication this is insane.

Image Uploaded by Suresha:

Charged cancellation fee wrongly

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