Charged 2 times international roaming package for the same tenure

Name of Complainant Santosh Gupta
Date of ComplaintDecember 16, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Santosh Gupta:

Hi all,
Reference : airtel number 9704022400
I had been unnecessary harassed by airtel with charging 2 times international roaming package on the same day , same country and has been told by airtel representative that it will not be charged twice.
I am really disappointed with the service and the customer care support of airtel.
This is an escalation to you as it requires immediate intervention.
best regards
Santosh Gupta

Image Uploaded by Santosh Gupta:

Charged 2 times international roaming package for the same tenure

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