changing postpaid mobile plan without any information and activated higher cost plan.

Name of Complainant Ankit Khandelwal
Date of ComplaintFebruary 6, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Ankit Khandelwal:

Vodafone changed my post paid mobile number without any intimation and activated high cost plan.
I lodged various complaints but no resolution moreover customer executive talking pathetically.
Customer executives are forcing me to deposit bill as per changed plan and saying that old post paid plan is not available therefore plan has been changed without any intimation.

Services on my mobile number got barred without providing any resolutions.

 

Regards

Ankit Khandelwal

8006484888

Image Uploaded by Ankit Khandelwal:

changing postpaid mobile plan without any information and activated higher cost plan.

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