CHANGED PACK FROM RS 581.00 TO RS 334.00 BUT VALIDITY PERIOD REDUCED FROM ONE MONTH TO 15 DAYS

Name of Complainant DESH RATAN
Date of ComplaintApril 20, 2019
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by DESH RATAN:

ID 1181194612, MOBILE 7408423152

I had deposited Rs 550.00 01.03.2019(date not confirmed) and opted for Rs 581.00 pack.On 02.04.2019 I got a message that viewing would get deactivated. I opted for Rs 334.00 pack and deposited Rs 334.00 presuming that I will have to deposit again next month. On 16.04.2019 I got a message that the balance is valid till 19.04.2019 only. When I had changed the plan to Rs 334.00 pack my validity should be till 02.05.2019. Why till 09.04.2019?

You are requested to get the account activated immediately failing which I shall take up the matter with TRAI.

Yours faithfully,

Desh Ratan, Mobile :-7408423152

Image Uploaded by DESH RATAN:

CHANGED PACK FROM RS 581.00 TO RS 334.00 BUT VALIDITY PERIOD REDUCED FROM ONE MONTH TO 15 DAYS

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