CESC bill amount deducted but not paid Kindly refund the money

Name of Complainant Samili Maria Rozario
Date of ComplaintOctober 9, 2018
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link
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Text of Complaint by Samili Maria Rozario:

I paid bill for the month of July 2018. The transaction was being processed but then the browser showed that server timed out. I got a message that rs. Xxxx has been deducted from my account regarding cesc. The next time i checked in to cesc, it is not showing the latest bill that i paid now. I think that the bill is not paid and next month i got GREEN BILL but the money has been deducted. Please help.
Email id – augustineroz@yahoo.com
Transaction amount – Rs. 1, 240.00
Consumer Id: 25000442442
Consumer no: 25033141022
Transaction Id no. PRCR/000000034608/3108182106/One97Comm PayTM

Image Uploaded by Samili Maria Rozario:

CESC bill amount deducted but not paid Kindly refund the money

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