| Name of Complainant | |
| Date of Complaint | December 13, 2023 |
| Name(s) of companies complained against | Cellbell |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Purchased Cellbell C104 Office Chair from cellbell.in, but received defective chair with shorter height and tilted seat. Also screw caps were missing. The same day I asked them to return the chair and give full refund, But they are charging 20% from the refund amount. Why? When the whole mistake is from their side. The customer support is worse, took me 30 days of constant frustration to get only a replacement for hydraulic, that too of 100mm as opposed to 140mm mentioned in product details. Extremely disappointed and frustrated by Cellbell’s unprofessional service and unfair trade practices.
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