Complaints Regarding Tours & Travels

Flight booking fraud by makemytrip

Name of Complainant Girish Chandra
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear Sir/Madam, I had booked a flight from Goa to Gorakhpur from Makemytrip. The flight was first from Goa to Mumbai by Go Air which was initially scheduled at 6:40 am on 20th Nov, 2020 and from Mumbai to Gorakhpur by spicejet which was scheduled at 10:55 am on the same date. The GoAir flight […]

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Makemy Trip not processing rescheduling or refund request

Name of Complainant Mahesh Kamerkar
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi, I had booked flight for Mumbai to Goa (3rd April, 2020) and return for 6th April 2020. Due to COVID the flights were not operational. Received an email stating credit shell of the amount paid, which is obviously less than paid at the time of booking. Tried speaking to Airline for rescheduling they refused […]

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Refund pending for a long time

Name of Complainant Arun Kumar P
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I’ve cancelled my trip with Zoomcar where I’ve paid complete amount of ₹13,500/- Later I had to cancel the trip because of health reasons. Zoomcar is not refunding the amount. Refund pending for a long time was last modified: November 22nd, 2020 by Consumer Court

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Refundable amount not paid

Name of Complainant Ch.krishna kishore
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear Team, I made a booking through zoomcar in the month of may and i was cancelled before the date of journey, till now the refund has not been credited to me and Moreover i utilized zoomcar subscription for 3 months from june to august, the refundable amount for subscription along with money earned excess […]

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Zoom Car not paying me my refund and rental earning

Name of Complainant Abraham Smythe
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Zoom car is not giving me back my refund amount and also the revenue earned for the period i had the ZAP subscription its been more than 45 days and still the same response, we appreciate you understanding They are not at all interested in returning the money Zoom Car not paying me my refund […]

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Zoomcar refund

Name of Complainant Tarun
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have made a booking more than a month back but the booking was failed the money got deducted but I didn’t get refund till now They said they will refund in 30 days. But now it’s far more than 30 days I still didn’t get the refund Zoomcar refund was last modified: November 15th, […]

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Refund Not Received for a cancellation of a hotel booking

Name of Complainant VG
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Stay away from MMT. Refund not yet received for booking ID: Booking id: NH7419755988464 for an amt of Rs.16,452/-since 25/11/2020.Several calls to them have yielded no results..All i get is a typical answer from their CSR’s is that we will look into the matter and should be resolved within 24-48 hrs..In addition this i had […]

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Zoomcar is not issuing Refund

Name of Complainant Gangadhar Thota
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had 2 Bookings in Zoomcar. After the completion of the trip Zoomcar has not yet initiated the Refund. In the Zoomcar Help& Support section it says Refund can be initiated within 30 days. I had 2 Bookings in the month of August and I’m supposed to receive the refund in the month of September. […]

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No Credit Shell in MMT user profile for the flight cancelled by Indigo(Credit shell already provided by Airline but MMT is withhelding it)

Name of Complainant PARTHA MAZUMDER
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi, Indigo has already issued the credit shell but the same is not reflecting in MMT account. Also the refund amount does not show up. MLQW2A NER76V Regards Partha No Credit Shell in MMT user profile for the flight cancelled by Indigo(Credit shell already provided by Airline but MMT is withhelding it) was last modified: […]

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Refund not yet initiated and no response fom Zoomcar Team

Name of Complainant
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have made and cancelled the booking on October 6th. Refund of Rs.11729 is still pending and there isno rsponse from the zoomcar team. As metioned in their policy, refund could take upto 30 days. In this case, its already past 30 days. If its not refunded soon, I’ll move legally. Refund not yet initiated […]

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