Complaints Regarding Tours & Travels

Booking confirmed but not found after reaching destination

Name of Complainant Manish Chandra
Date of ComplaintDecember 30, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I made a booking for hotel in Digha through Booking.com on 24th December. The booking was made and it was made through OYO for 25th December 2020.Which means the booking was forwaded to OYO by Booking.com and OYO confirmed the booking. My booking id is 2869050145. OYO assigned me a hotel in Digha and sent […]

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Zoomcar has not provide the refund amount

Name of Complainant Sagar Kumar S
Date of ComplaintDecember 30, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi, This is Sagar, I have cancelled the Zoom car booking on 03-Oct-2020 and they still not settled the refund amount yet. Booking ID  – JPS6NV86X Zoomcar has not provide the refund amount was last modified: December 30th, 2020 by Consumer Court

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No refund from make my trip

Name of Complainant muskaan jain
Date of ComplaintDecember 30, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My booking id no NF78166270030364 for round trip from delhi to indore booked for date 28 November 2020 did not operate due to covid. I have still not received any refund from make my trip its been more than 15 days There is literally no way to contact them as they are not replying to […]

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Zoom car non refund

Name of Complainant SACHIn Dawda
Date of ComplaintDecember 30, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked car on 4th December and there was no confirmation from company. So I booked again.later I get the message that my car was booked in original transaction and my second booking was cancelled by Zoom guys.furious enough I cancelled all bookings. It’s over 27 days passed but no sight of refund and strangely […]

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Cashback not received even after one year

Name of Complainant Sumant Bindal
Date of ComplaintDecember 30, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a tour package named “Asian Wonders” from Thomas Cook in September 2019. I made a payment of amount Rs. 70,000 through SBI yono. According to the terms and conditions I should receive a cashback of 5% in 120 days. However, it’s more then one year since I made the payment and didn’t received […]

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I call to customer care told my cancel tickets but not issue my cancel tickets and not refunded amount

Name of Complainant Vinod Balu patil
Date of ComplaintDecember 30, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My ticket is dated 27/12/2020, why at 4:00 pm I don’t have online ticket to makemytreip.com Dear * Vinod Balub patil *, Your bus booking from * Bhusawal * to * Pune * is confirmed. Your MakeMytrip booking id is * NU711921021987136 * and amount paid is * INR 700 *. * Booking related Information […]

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Zoomcar has not initiated refund

Name of Complainant Mohammed Shuaib
Date of ComplaintDecember 30, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hello it’s been 4 months now since me using their services and still no sign, communication or intention of paying back my security deposit of Rs 2600/- the booking was made on 30 September 2020 bearing the id- JPS6NE52Z. kindly help. Zoomcar doesn’t seem to interested in honouring the contract or at the least basic […]

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Travolook not refunding amount

Name of Complainant Saumit Singh
Date of ComplaintDecember 29, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I Booked Ticket From Delhi To PUneon Https://Www.Travolook.In. The Money Got Deducted From My Account After Which I Received A Mail Saying Booking Is In Progress. After Follow Up I Got A Mail Saying Booking Is Cancelled Due To Fare Expiration. I Called Then Up Several Times To Refund My Amount But They Are Always […]

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Zoomcar not providing refund back

Name of Complainant Ashish Arora
Date of ComplaintDecember 29, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Its been more than 3 months and Zoomcar is not refunding my money they have taken as security deposit and my pending bills. They also dont reply on emails/phone calls and are clearly cheating me out of my money. Zoomcar not providing refund back was last modified: December 29th, 2020 by Consumer Court

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Refund pending from almost 5 months.

Name of Complainant Vasudev Shenoy M
Date of ComplaintDecember 29, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have been waiting for my refund of Rs 6,560.00 for the booking id JPS6N0L92 done in August 2020. After so many calls and email, Now we cannot call them as they blocked all through IVR. Only ppl with booking can contact them. Refund pending from almost 5 months. was last modified: December 29th, 2020 […]

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