Complaints Regarding Tours & Travels

Money got deducted but flight tickets was not booked

Name of Complainant Kalyan Sai Achyut Jnanadrusti
Date of ComplaintFebruary 6, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked 4 tickets in www.travolook.in/ website today. Money got deducted from my account and I got a mail with Reference ID, but when I try to check the status of my booking in the concern website nothing is reflecting. Haven’t received any message on my mobile till now. Requesting you to please take […]

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MakeMyTrip

Name of Complainant Sahil SIngh Saini
Date of ComplaintFebruary 6, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I made a booking for a flight from Bangalore to Delhi in April, 2020. But the flight did not operate because of COVID Lockdown. I was inforrmed that I will be provided with a credit shell. In November I asked Make My Trip to reschedule the ticket using my credit shell for November. The executive […]

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Flight was cancelled due to lockdown amount not refunded from 3 months

Name of Complainant Suman Yearva
Date of ComplaintFebruary 6, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Flight was cancelled due to CoVID and Indigo airlines confirmed the amount is credited back to the booking agency. Still Make my trip is showing as Refund pending (Your payment gateway has declined the refund transaction due to technical issues. Our team is looking into same.) This is there since from long time. I am […]

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Travolook fraud

Name of Complainant Gajendra Singh
Date of ComplaintFebruary 6, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Sir I booked a ticket from Hyderabad to Delhi, for  12 February but ticket not confirmed and I contacted customer care service they told me price is increased and your ticket not confirmed (I contacted same  airline and they told price not increase) and they told me your refund initiated in 20 working days the […]

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Amount not received for the flight cancelled by Airindia

Name of Complainant Dharma Prakash
Date of ComplaintFebruary 6, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked airindia flight through via.com for Pantnagar to delhi on the date 3 jan 2021, this flight was cancelled by Airindia. Till now i have not got the refund from via.com PNR NO: Z5PJ6. E-TICKET NO: 0983763287825         Amount not received for the flight cancelled by Airindia was last modified: […]

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Fraud Transaction by Agoda (Retail domestic pt mumbai)

Name of Complainant Sunirmal Mandal
Date of ComplaintFebruary 6, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have made a booking through Agoda on 29.01.2021. A sum of Rs. 6349.20 debited from my card account fvg Retail Domestic PT Mumbai, but no booking made. Agoda is also not responding properly. Fraud Transaction by Agoda (Retail domestic pt mumbai) was last modified: February 6th, 2021 by Consumer Court

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refund my money

Name of Complainant sk naik
Date of ComplaintFebruary 1, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

booking a flight 21/12/20 but bucking is cancelled because flight rate in increase so my flight is not booked and my mony is not refond now i call costomer care they increase refond date… refund my money was last modified: February 6th, 2021 by Consumer Court

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More than 10 months still Ticket refund not issued

Name of Complainant Manoj Sivasubramanian
Date of ComplaintJanuary 30, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

It has been more than 10 months but still paytm is not issuing refund for my flight ticket. My flight has been cancelled because of corona pandemic lockdown . I booked ticket for march 24th from Trivandrum to Frankfurt. This journey has been cancelled. But still now I didn’t get any refund. When I asked […]

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Hotel Accomodation Never Used and No Refund

Name of Complainant BENJY VARUGHESE
Date of ComplaintJanuary 30, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I did book hotel booking with MAKEMYTRIPS on 29th Feb 2020 at KTDC Tea County Resort, Munnar for 16th-18th Mar 2020- 3 Deluxe Rooms. Due covid the booking is never utilised but in app shows as completed and unable to do any changes. Due Covid 19 the hotel was shut down in 2nd week of […]

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