Complaints Regarding Tours & Travels

Charging Cancellation fees for flights cancelled during lockdown

Posted on by Consumer Court
Name of Complainant Bonani Chetia
Date of ComplaintMarch 31, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked an Indigo flight for 3 passengers through Flipkart Travel for the date 30th March 2020. But the flight got cancelled because of the lockdown due to Covid 19. Now Indigo airlines has refunded the fare to Flipkart Travel but Flipkart travel sent me message and mail that cancellation fees will be charged from […]

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False promises- avs immigration/ arcade visa services

Posted on by Consumer Court
Name of Complainant Nehal
Date of ComplaintMarch 31, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I got contacted with avs via naukri.com they made so much false promises to me. At the time conversation I said that I don’t have enough money but their one representative miss shilja Pandey made false promises to me just for take out my money. Even their boss called namit with them. I think this […]

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Rapido charging excess commission from the Rapido captain

Posted on by Consumer Court
Name of Complainant Mahendrakar Nitish
Date of ComplaintMarch 31, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Rapido has been charging hefty amount of commission from the Rapido captain. As , in the rate card they say that they charge 15% for platform charges . But , today (28-03-2021) they charged more than 50% of commission which is more than triple of what they promised to be charging. They deducted Rs.27.3 as […]

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Name saqib bin qadir .Have booked my flight frm.pune to jodhpur via travelook money got deducted and ticket cancelled ..still they are not refunding…ref id REF835293964

Posted on by Consumer Court
Name of Complainant Capt saqib bin qadir
Date of ComplaintMarch 31, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Name saqib bin qadir .Have booked my flight frm pune to jodhpur via travelook money got deducted and ticket cancelled ..still they are not refunding…ref id REF835293964 Name saqib bin qadir .Have booked my flight frm.pune to jodhpur via travelook money got deducted and ticket cancelled ..still they are not refunding…ref id REF835293964 was last […]

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Agoda fraud

Posted on by Consumer Court
Name of Complainant Mohit jain
Date of ComplaintMarch 31, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked through Agoda resort rio goa on 27th March 2021 . My money got deducted however I didn’t receive any booking voucher. My booking was for 3 nights. Amount involved is 33500 Inr Agoda fraud was last modified: March 31st, 2021 by Consumer Court

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Refund from Travolook

Posted on by Consumer Court
Name of Complainant Manoj Gupta
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked an air ticket for Delhi-Hyderabad flight vide ref no. REF428673 which I was told that It got cancelled due to increase in fair but I have not received the refund till date Refund from Travolook was last modified: March 30th, 2021 by Consumer Court

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Zoomcar refund NOT processed

Posted on by Consumer Court
Name of Complainant Aanontyo Anindya Kakoli
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had availed Zoomcar services on the 6th  November, 2020 at Kolkata, West Bengal, India and returned within the given time period, i.e 11th November, 2020. According to Zoomcar policies a refundable security deposit of INR 1499 is to be paid during the time of booking and will be refunded within thirty working days. Additionally, […]

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Fraud by Travolook

Posted on by Consumer Court
Name of Complainant Irfan Hassan Teli
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a ticket on Travolook on 30.01.2021 under reference number REF419957274 and the same was cancelled after I had paid the amount of ₹2379 due to fare surge. Till date I have not received the refund. They always say wait one week.   Please help me. Fraud by Travolook was last modified: March 30th, […]

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Non Refund of money against booking reference no REF929143407 by Travolook

Posted on by Consumer Court
Name of Complainant Hirak Mukherjee
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Booked a ticket from Vadodara to Chennai on 19.03.21. Money was deducted but travolook cancelled the ticket due to fare expiration. Their representative told the money will be refunded by 7days. I received a mail also. But no body pickong the customer service no, neither they refunded money. Regards Hirak Mukherjee Non Refund of money […]

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