Complaints Regarding Tours & Travels

Air Ticket Refund

Name of Complainant Remya Menon
Date of ComplaintJanuary 29, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked a ticket through travlook.in on Nov 17’2021 after booking the ticket the same day the ticket got cancelled and they said refund will be initiated within 7-10 working days but still waiting for refund every time i call customer care they give false commitment that refund is in process and it will […]

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It had more than 55 days still my not refunded back

Name of Complainant Rajesh
Date of ComplaintJanuary 29, 2022
Name(s) of companies complained against ,
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked a flight ticket on 21-Nov’21 from Mumbai to Hyderabad through travolook and the payment was successful, with in 10 minutes I had received a email and call stating my ticket got cancelled due to fare expired and the amount will get refunded in 10 working days and it’s almost 55 days my […]

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Travel ticket refund

Name of Complainant Vamsi Sreepada
Date of ComplaintJanuary 29, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

@travolook Hi Team, I have booked tickets from Bangalore to Visakhapatnam on 13 Jan 2022 . But I got a mail from travolook that the flight has been cancelled due to fare expiration and the amount will be refunded . But I have not received any refund from your side . Travel ticket refund was […]

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Tickets not modified by Paytm and misguided till last moment

Name of Complainant Akash Kumar Dwivedi
Date of ComplaintJanuary 29, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

. I booked my air ticket via Paytm on Indigo airline which was supposed to depart at 18:20 hrs on 14th Jan 2022 ( Delhi to Bangalore ; PNR HWGBRD. However, the passanger was tested positive for COVID on 12th Jan. We had requested to reschedule the ticket to next Friday on 21Jan 2022 on […]

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Ticketing Fraud

Name of Complainant Sneha Sharma
Date of ComplaintJanuary 27, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked the ticket on your website, and thereafter I received a call 5-7 mins later stating that the prices have increased and if I am not paying them ₹1080 they would cancel my ticket… Which they did Whereas if I see the prices on your website I can see the same price listed […]

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My refund has not been credited even after 50 days of flight cancellation

Name of Complainant Divya Vani Neppalli
Date of ComplaintJanuary 27, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked my flight through travolook website on Nov 25th 2021. I was told that fare has been increase by 4k and have asked them to cancel it. They said once cancelled it they will refund the amount in 10-15 working days. It’s been 50 days since I booked the ticket. I was told that […]

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Non-receipt of refund

Name of Complainant Joseph Cleetus
Date of ComplaintJanuary 26, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

We have booked a flight ticket from Mumbai to trivandrum on 19.12.2021 through travolook and the same was cancelled from their side. Its more than 20-days now, we haven’t received our refund in spite of reminders. Please help us to get the refund Non-receipt of refund was last modified: January 26th, 2022 by Consumer Court

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Wrongfully charged

Name of Complainant shabya Sachi
Date of ComplaintJanuary 26, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Uber charged 1600 for a 9 KM auto trip, I was overcharged by 1400, no response from your support team on the app. And they have the attitude of refunding the extra amount Wrongfully charged was last modified: January 26th, 2022 by Consumer Court

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Not yet received the Refund amount

Name of Complainant Nilanjan Karmakar
Date of ComplaintJanuary 26, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked flight ticket with booking reference number REF959996135 on 26 December 2021 on Travolook and after that they had cancelled the booking and told you will be receiving the refund within 7-10 working days. Already 3 weeks has been passed and till now I haven’t received the refund amount yet. Whenever I call […]

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Crew smoking inside the bus

Name of Complainant Dipannita Das
Date of ComplaintJanuary 26, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Some people among the driver/conductor of my bus No. 9866 which left ghy at 7:30. The incident happened after the bus reached Hailakandi. They were even sharing ciggerate to other people along with lighter. Crew smoking inside the bus was last modified: January 26th, 2022 by Consumer Court

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