Complaints Regarding Tours & Travels

Non-receipt of refund

Posted on by Consumer Court
Name of Complainant Joseph Cleetus
Date of ComplaintJanuary 26, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

We have booked a flight ticket from Mumbai to trivandrum on 19.12.2021 through travolook and the same was cancelled from their side. Its more than 20-days now, we haven’t received our refund in spite of reminders. Please help us to get the refund Non-receipt of refund was last modified: January 26th, 2022 by Consumer Court

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Not yet received the Refund amount

Posted on by Consumer Court
Name of Complainant Nilanjan Karmakar
Date of ComplaintJanuary 26, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked flight ticket with booking reference number REF959996135 on 26 December 2021 on Travolook and after that they had cancelled the booking and told you will be receiving the refund within 7-10 working days. Already 3 weeks has been passed and till now I haven’t received the refund amount yet. Whenever I call […]

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Wrongfully charged

Posted on by Consumer Court
Name of Complainant shabya Sachi
Date of ComplaintJanuary 26, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Uber charged 1600 for a 9 KM auto trip, I was overcharged by 1400, no response from your support team on the app. And they have the attitude of refunding the extra amount Wrongfully charged was last modified: January 26th, 2022 by Consumer Court

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Crew smoking inside the bus

Posted on by Consumer Court
Name of Complainant Dipannita Das
Date of ComplaintJanuary 26, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Some people among the driver/conductor of my bus No. 9866 which left ghy at 7:30. The incident happened after the bus reached Hailakandi. They were even sharing ciggerate to other people along with lighter. Crew smoking inside the bus was last modified: January 26th, 2022 by Consumer Court

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Call fraud any deduct my 25400

Posted on by Consumer Court
Name of Complainant Mohammad Arifeen Sayeed
Date of ComplaintJanuary 26, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Sir mujhe travolook.in ke no se call aya tha.usne mujhse anydesk application download karwya uske baad mere 25400 rs mere account se cut gye.aur mai unhe call karta hu to koi response nhi karte bas kahte hai work ho rha work ho rha. Call fraud any deduct my 25400 was last modified: January 26th, 2022 […]

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Delay in refund and no response regarding that

Posted on by Consumer Court
Name of Complainant BIBHUTI KUMAR
Date of ComplaintJanuary 26, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Booked a flight through website on 7th Jan. They called and said the booking has been cancelled you will get refund. But as today(26 Jan 2022) no refund has been received by me. The refund was promised in 10-15 days Delay in refund and no response regarding that was last modified: February 5th, 2022 by […]

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Refund not given

Posted on by Consumer Court
Name of Complainant Ruchika Jain
Date of ComplaintJanuary 25, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked tickets on 13thDecember 2021 from delhi to Hyderabad. They cancelled my tickets because of operational reasons and told me that the refund would be given in 10 working days. Its been more than a month and i still didnt get my refund. Refund not given was last modified: January 25th, 2022 by […]

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TRAVOLOOK – REFUND ISSUE

Posted on by Consumer Court
Name of Complainant Saket Srivastava
Date of ComplaintJanuary 25, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Case 1. Below booking references are cancelled & REFUND paid by airline to travolook. Till date, no refund to my payment source from Travolook yet. REF729092372 PP9LPA 10 Oct 2021 SAKET SRIVASTAVA IXC 7536.00 Confirm – CANCELLED BY AIRLINE REF319419581 EP515K 06 Oct 2021 WAMIKA SAKSENA IXC 6032.00 Confirm – TIME RESCHEDULED SO CANCELLED BY […]

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No Refund initiated for Cancelled Flight even after 48days with multiple followup with Travolook. BOOKING REFRENCE NO. REF976427614

Posted on by Consumer Court
Name of Complainant Mukesh Vardhan
Date of ComplaintJanuary 25, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked online tickets for travel from Delhi to Mumbai(Dated 1st Dec 2021) of Air India AI-887 airline from Travolook in travel booking website on 26th Nov 2021. After booking ticket, I received mail from Travolook informing that your booking is cancelled with Travolook in (REF976427614) due to fare expiration. & full amount (Rs5555/-) shall […]

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Refund not received from booking site Travolook

Posted on by Consumer Court
Name of Complainant Vipul Agarwal
Date of ComplaintJanuary 25, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked flight ticket on 6th Jan 2022 on TRAVOLOOK.IN. The money was deducted from my card but the site said you booking was under process. After 15-20 minutes ticket got cancelled due to ” Booking was cancelled due to fare expiration ” and they said refund will be initiated within 5-7 days but I […]

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