Complaints Regarding Railways

Amount debited and not issued pass in UTS

Name of Complainant Anuja Rajkapoor Kurane
Date of ComplaintMarch 12, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Yesterday I issued seasonal pass for quaterly. Amount debited but pass is not issued. Amount debited and not issued pass in UTS was last modified: March 12th, 2023 by Consumer Court

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Train ticket not received despite payment deduction from my account

Name of Complainant MUKESH K PATEL
Date of ComplaintMarch 3, 2023
Name(s) of companies complained against
Category of complaint Railways
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Name: MUKESH K PATEL Age : 59 yrs. Train ticket from : Pune To Ankleswar Date : 19.3.2023 Amount Deducted : Rs.364.63 E mail ID: patelmk@gnfc.in Train ticket not received despite payment deduction from my account was last modified: March 3rd, 2023 by Consumer Court

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Food was not delivered and amout deducted

Name of Complainant Pallavi Mandal
Date of ComplaintMarch 2, 2023
Name(s) of companies complained against
Category of complaint Railways
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This is the second time since morning I ordered food and it was not delivered but the status shows delivered we waited a lot as the train was running late in the first order the food was not delivered and amount was refunded and in the second order it did not reach the seat neither […]

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Uts payment made but there is no ticket showing

Name of Complainant Vikram chaudhary
Date of ComplaintFebruary 25, 2023
Name(s) of companies complained against
Category of complaint Railways
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I have made payment of 60rs ticket from virar to sanpada money deducted from paytm but ticket has not been receive and ro refund initiated. Uts payment made but there is no ticket showing was last modified: February 25th, 2023 by Consumer Court

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The refund amount IRTC

Name of Complainant Robin
Date of ComplaintFebruary 24, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

My train was cancelled by the railway on 10 Feb 23. PNR NO. 2254851928. The refund amount still not credited. The railwaycustomer care saying they are already forwarded. Please do the needful at the earliest The refund amount IRTC was last modified: February 24th, 2023 by Consumer Court

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Food Delivery

Name of Complainant Harish sharma
Date of ComplaintFebruary 23, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I have order my food through IRCTC food, after I made payment I received a message that your food order is confirmed. When my train reached station no one came for delivery, when I checked the status it’s showing no one is ready to deliver your food. Because I didn’t buy anything to have for […]

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Cancelled but no refund

Name of Complainant Thsapila
Date of ComplaintFebruary 21, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

On 1st Feb I have booked the train ticket from IRCTC app from Dimapur to Thane and on 4th Feb also I have booked another train ticket from the same app but due to some problems could not able to travel so I have cancelled both the ticket, soon after cancellation I have got the […]

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