Complaints Regarding Railways

money was deducted from my account but ticket not booked

Name of Complainant Mary jenifer
Date of ComplaintAugust 15, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

booked seasonal pass on 14/08/2023 money was deducted but ticket was not shown in the ticket showing column. but money was deducted from account. then I booked second but my previous booking tickets was not shown but money deducted money was deducted from my account but ticket not booked was last modified: August 15th, 2023 […]

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Amount Deducted, but ticket not generated

Name of Complainant Abdul Jaleel D
Date of ComplaintAugust 15, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I have booked ticket through UTS mobile App from Erode(ED) station to Katpadi (KPD) Station, Amount has deducted from my account, but ticket not generated, transaction history also not showing. Amount Deducted, but ticket not generated was last modified: August 15th, 2023 by Consumer Court

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UTS me Recharge Kiya paisa kat Gaya lekin Recharge nahi huaa

Name of Complainant Rahul Kumar
Date of ComplaintAugust 13, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

UTS App me Recharge Kiya paisa kat Gaya lekin Recharge nahi huaa UTS me Recharge Kiya paisa kat Gaya lekin Recharge nahi huaa was last modified: August 13th, 2023 by Consumer Court

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Train late by more than 5 hours and passenger not travelled – request for refund and compensation

Name of Complainant Aswathy M
Date of ComplaintAugust 13, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I booked a ticket for Train no. 12625 Kerala express to board from Thrissur on 11.08.23 and the train was late by more than 5 hours to reach Thrissur. So I couldn’t board the train. Train late by more than 5 hours and passenger not travelled – request for refund and compensation was last modified: […]

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MONEY DEDUCTED FROM PAYTM BUT NOT SHOWING IN UTS R-WALLET

Name of Complainant SUDIPTA CHATTERJEE
Date of ComplaintAugust 13, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I HAVE SUBMITTED MY MONEY TO THE UTS APP VIA PAYTM TO RECHARGE MY R- WALLET WHICH IS 200/- RUPEES MONEY HAS BEEN DEDUCTED FROM MY UTS APP BUT NO AMOUNT HAS BEEN ADDED TO MY R -WALLET DETAILS ARE ATTACHED IN THE BELOW IMAGE MONEY DEDUCTED FROM PAYTM BUT NOT SHOWING IN UTS R-WALLET […]

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I ordered food through IRCTC by pnr no. And i didn’t received my food

Name of Complainant Bhavin Vala
Date of ComplaintAugust 12, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I ordered food through IRCTC app by pnr no. On surat station during my journey on 12/8/23 from bhilad to vadodara, and i didn’t received my food on the station and as it was a prepaid order, I also suffered loss of my money. I ordered food through IRCTC by pnr no. And i didn’t […]

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UTS-AMOUNT DEBITED BUT RECHARGE NOT DONE

Name of Complainant PROF. (DR.) UDAYAN DAS
Date of ComplaintAugust 11, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I am a regular user of the UTS app. I also maintain the R Wallet for quick transactions. On 12th April, 2023, I wanted to make a recharge of Rs. 200. I used freecharge for the intermediation. A total amount of Rs. 204.25 was deducted instantly from my Bank A/C. It is unfortunate that till […]

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While making the ticket on counter payment was made through UPI but not received by railway and Amount not refund

Name of Complainant Shivam Tyagi
Date of ComplaintAugust 10, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

On Dt 13/05/23 I visited Goregaon Mumbai Station Counter to book a ticket . Amount paid through UPI transition . Amount paid but not received by railway . After that I against made payment and ticket was booked. But previous amount paid not refund till date While making the ticket on counter payment was made […]

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Money deducted but didn’t receive the season ticket in UTS app

Name of Complainant Mayuri Balasaheb Kumbhar
Date of ComplaintAugust 10, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Hi, The amount for the second class season ticket (360 INR) has got deducted from my bank account while making a transaction through the UTS app on 6th May, 2023. Monedy got deducted from my account but didn’t receive the ticket/pass. On reaching the Chennai customer care, they said it will be refunded in another […]

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