Complaints Regarding Railways

IRCTC website user login disabled without any reason and money is not refunded from wallet

Name of Complainant Arun Nath N
Date of ComplaintOctober 26, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I am a IRCTC website user with login name “arunnathn” and registered email id of naths.chris@gmail.com and i have validated my account using aadhar card. The account had e-wallet registered and with a balance of rs.400. Without any notification and proper reason the account got disabled. After discussing with backend team they dont know the […]

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TDR refund

Name of Complainant Jay Prakash Mishra
Date of ComplaintOctober 25, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I have booked Tickets with PNR NO-2845458084 for 16/10/2023 train no.19410 was canceled from my boarding station , I have not travelled in train and I have raised my TDR but it was cancelled and my fare was not refunded. Reason-train diverted and train not touching boarding station Details of the Journey:16-10-2023 PNR Number: 2845458084 […]

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Food quality is not good

Name of Complainant Vipin kumar
Date of ComplaintOctober 24, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

My Pnr no 6124080364 avadh Assam exp date of journey 23 Oct 2023 Maine Ecatering irctc se khane ka order deya tha but khana ki quality very poor order station Chhapra bihar Food quality is not good was last modified: October 24th, 2023 by Consumer Court

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UTS APP RECHARGE WALLET PAYMENT NOT REFLECTING

Name of Complainant Poonam Sharma
Date of ComplaintOctober 22, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I recharged my Rwallet balance with Rs.200 on UTS app today. The balance is still showing Rs.10 which is the old balance. UTS APP RECHARGE WALLET PAYMENT NOT REFLECTING was last modified: October 22nd, 2023 by Consumer Court

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Money deducted but ticket not shown in UTS mobile

Name of Complainant Naveen G
Date of ComplaintOctober 11, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Today I tried to renew my season ticket through UTS mobile app, I entered details and paid fare amount of 100rs through UPI account. Also money deducted from my account. But ticket not shown in UTS mobile and it showing transaction failed in histroy, .. But my money successfully paid to irctc. My money gone […]

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UTS Ticket Booking Fraud… Payment done by me but UTS App shows Transaction failed and ticket not booked… and the amount of ticket was deducted from my account.

Name of Complainant NIKHIL KUMAR
Date of ComplaintOctober 3, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

28/09/2023 को 07:57 PM पर मैंने uts ticket booking के लिए मेरे फोनपे खाते से लेनदेन किया गया था जिसकी Transaction I’d:-T2309281957597855537019 है लेकिन यूटीएस ऐप ने कहा कि लेनदेन नहीं हुआ है और न ही टिकट बुक की… और टिकट की भुगतान राशि मेरे खाते से काट ली गई। कुछ समय बाद 08:02 PM […]

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Did not get ticket in UTS app.

Name of Complainant Karunyaa.
Date of ComplaintOctober 2, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I booked ticket from palavanthangal to mambalam in UTS app through gpay. Money got debited but no ticket was received through the app. It shows failed transaction. Did not get ticket in UTS app. was last modified: October 2nd, 2023 by Consumer Court

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Ticket not booked but amount deducted

Name of Complainant Digvijay Singh Rathore
Date of ComplaintSeptember 28, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I booked a ticket from kota to Sindhi camp jaipur…I filled all information in app…but in end amount deducted, but ticket not booked…so I want to back my full amount Ticket not booked but amount deducted was last modified: September 28th, 2023 by Consumer Court

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TDR Refund (Railway)

Name of Complainant Utkrasht Prajapati
Date of ComplaintSeptember 28, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I have booked the e-ticket having PNR Number – 8108032204 to travel by Train Number – 11057 (CSMT ASR Express) Train Number – 11057 reached my boarding station in Virangana Lakshmibai Jhansi Junction 7.45 hours late. As the train was running late more than 3 hours so I filed TDR for “Train was late more […]

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