Complaints Regarding E-Com & Retail

Damage Product Received and Customer Service Not Helpful

Posted on by Consumer Court
Name of Complainant Rupali Roy
Date of ComplaintNovember 1, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hello, Last night I had requested an Exchange for a damage product received. Not only the saree is damaged but it does not have price tags. Also the package is from Geroo Jaipur instead of Mitera. After placing an online exchange request, I called Customer Care to inform them of the issues. The rep asked […]

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Mobile- realme gt master edition bought in big billion day

Posted on by Consumer Court
Name of Complainant Amit
Date of ComplaintNovember 1, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered a mobile realme gt master edition In big billion day sale with order I’d- OD223005853983541000.It has to be delivered by October 8th as it reached my town hub as shown in flipkart,but it didn’t delivered.From October 8th onwards I am regularly following up with your customer care executive daily for the delivery,they […]

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I ordered a lehenga online but i received completly different and defective and not giving refund.

Posted on by Consumer Court
Name of Complainant Shravani late
Date of ComplaintNovember 1, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered my lehenga from an official instagram account @lehenga_bazaar has 442k followers currently. I have got a completely different lehenga from which i have ordered . It is defective and of very low quality. She wrote it is a lehenga but we only got the semi stitched material which she has not mentioned anywhere […]

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Account deletion and undelivery of orders

Posted on by Consumer Court
Name of Complainant Rahul Moharir
Date of ComplaintNovember 1, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

i am an amazon customer for past 5+ years. I am also a Prime subscriber. One fine day my account got deleted and all my open orders which were all prepaid were erased from my account. I have all the email proofs of all the orders placed by me and also the payment done towards […]

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Regarding My delivered Groceries products

Posted on by Consumer Court
Name of Complainant Ganesh Kumar Pulugam
Date of ComplaintNovember 1, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hello Team, Order No : OD123167410169016000 Gold Winner Refined Sunflower Oil Pouch (2 Quantity) Month and Year of Manufacture is not printed on pouches No LOT No. printed on pouches No MRP printed on pouches Customer care team not responding to me. I called multiple times to the customer care number and each time I […]

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I ordered a lehenga online but i received completly different and defective and not giving refund.

Posted on by Consumer Court
Name of Complainant Shravani late
Date of ComplaintNovember 1, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I orderd a lehengaa 2 days back from an official instagram account called lehenga_bazaar . The lehenga she uploaded on her page was completely different than what we have received, in description she wrote that it was heavy stitched and the foils will not come out, and she didn’t even used foil she used paper […]

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Wrong shoe deliver and after return pickup not refund

Posted on by Consumer Court
Name of Complainant Devi Lal Bheel
Date of ComplaintNovember 1, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I purchased a black loafer by snapdeal on 17 Oct 2021 but it red colour deliver so I return request given then delivary man of shadowfax compny person had picket in 19 Oct 2021 but now I not return refund and trace oder unsuccessful pickup show And I was talk with snapdeal customer center but […]

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Fake Product – Return Request pending for 17 days

Posted on by Consumer Court
Name of Complainant Alagu Sankar
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I received a fraudulent keyboard in the original product with its seal already broken. Somebody had taken away the original product worth Rs.10795, it’s paperwork and replaced it with a fake one that’s not even worth Rs.100 Despite numerous calls I made from October 7, I still haven’t received any solid response from Flipkart that […]

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Wrong products delivered

Posted on by Consumer Court
Name of Complainant Shaik Tabrez
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered few things on oct 14, 2021 on jiomart app. I received the delivery on oct 15, 2021. But some of the products were of different brand from which I have ordered. So I raised a complaint in the app regarding the same and after few days, they closed the complaint, when I […]

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Wrong product delivered – Original phone was missing from the delivery

Posted on by Consumer Court
Name of Complainant Pranab Misra
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Instance 1: Fraudulent Service by Seller: Order from the account of Suchita Samanta On 22nd October, I have ordered One Plus Nord CE 5G (Blue Void, 8 GB RAM, 128 GB Storage). 23rd October I have received the wrong product (Samsung Dummy phone) in the One Plus Nord cover. I asked the delivery agent to […]

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