Complaints Regarding E-Com & Retail

Flipkart not issuing refund

Posted on by Consumer Court
Name of Complainant Vinay Gupta
Date of ComplaintMarch 14, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have placed an grocery order on 3rd March. It was supposed to be delivered on 06th March after 7pm. In early morning of 06th March, I called customer care to cancel the order but they told that it can’t be cancelled but you can refuse order at doorstep. So I refused order at doorstep […]

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Flipkart geyser installation not done and tile damage.

Posted on by Consumer Court
Name of Complainant Nisha Suteri
Date of ComplaintMarch 14, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered Havells water geyser from flipkart worth which is inclusive of 399 rs installation fee. It was delieverd on 6th Feb and installation was supposed to happen by 11th Feb. On 17th Feb, finally an installation guy came that too at 10.30PM. They were very unskilled and had no idea what they are doing, […]

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Flipkart Cheated me by False Return Policy

Posted on by Consumer Court
Name of Complainant Dr Debasish Kundu
Date of ComplaintMarch 14, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Order ID: OD327373775889129100, Candere Gold Pendant, in the product page (https://www.flipkart.com/candere-kalyan-jewellers-lightweight-14kt-cubic-zirconia-yellow-gold-pendant/p/itm9305cee2ea027?pid=PPXGEDPFHWTEZSHA&lid=LSTPPXGEDPFHWTEZSHAZAGIRG ) it was clearly mentioned that if customer dislikes the product, he can return within 10 days . Video Screen recording of product page attached here: https://drive.google.com/file/d/1HU3qC_Aa6Yu8rqrmKn6k7BL8JdNx72n8/view?usp=share_link I received product on 27/02/23 and after opening the package, instantly I raised return request, on my […]

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False information sharing in website about the AC installation changes

Posted on by Consumer Court
Name of Complainant Ajay Singh Parihar
Date of ComplaintMarch 14, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered the AC from Amazon, while ordering simply they are showing “brand installation charges Zero, but in reality then AC installation person came for the service he asked for the charges (1400/-). Amazon has been misleading me while ordering the AC. Initiatory they are quoting Zero charges for the Installation but it is […]

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Fake product

Posted on by Consumer Court
Name of Complainant Shubham Mahar
Date of ComplaintMarch 14, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a product from watch hub 512 a 46 mohalla badli near nirwan library near by gas agency north west delhi 110042 Delhi And i payed it 1199 in cash the product was worn and defected and their is no exchange number Fake product was last modified: March 14th, 2023 by Consumer Court

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Fake Order also unable to track my order after online payment by Paytm

Posted on by Consumer Court
Name of Complainant Shyam Sundar Sabat
Date of ComplaintMarch 14, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Fake owner of online purchase products is Boat earbuds by me and need to take action for him please rectify this issue and aware it all as well. Fake Order also unable to track my order after online payment by Paytm was last modified: March 14th, 2023 by Consumer Court

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Received broken product but flipkart is not providing replacement or refund of the same

Posted on by Consumer Court
Name of Complainant Ravi Shankar Prasad
Date of ComplaintMarch 14, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Respected Sir/Madam, I have ordered prestige gravity filter with order no – OD427389179149360100. I have received broken product on 01.03.2023 and raised a complaint for replacement or refund of it but still I have neither received any refund nor got replacement of the same. Received broken product but flipkart is not providing replacement or refund […]

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Ekart Fake item delivered.

Posted on by Consumer Court
Name of Complainant Siddharath Arora
Date of ComplaintMarch 14, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I received a call from ekart today and he told me that there is a parcel in my name. I checked and it was from genuine ekart phone number only. I had not ordered anything from Flipkart recently but as I am a regular shopper, so I thought may be it was me. However, the […]

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Different product received

Posted on by Consumer Court
Name of Complainant Avinash Kumar
Date of ComplaintMarch 14, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered 2 shirts and 2 pants from Reload Casual and the products received are different and size is also different, I tried multiple time to contact but they are not picking calls and disconnecting my calls again and again. Different product received was last modified: March 14th, 2023 by Consumer Court

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Did not deliver product and not allowing cancellation as well

Posted on by Consumer Court
Name of Complainant Meenakshi Ray
Date of ComplaintMarch 14, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered Dermawear Shapewear by Order Id #724808566 on 1st March. The ETA of delivery, that was shown to me while ordering was 6th March. It has already been 11th March and it is still in transit. Thinking that it might be a ‘one time’ logistics issue, I again ordered the item via Order […]

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