Complaints Regarding E-Com & Retail

Delivered Wrong product

Posted on by Consumer Court
Name of Complainant Rajat
Date of ComplaintAugust 7, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered airwallet -smart tracking wallet instead of that I got simple wallet .when I told to delivery boy then he replied returned on website but that is not possible and I send email to them they didn’t response….they send me msg on whatsapp I replied there also that I got wrong product but they […]

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Delivered Wrong product

Posted on by Consumer Court
Name of Complainant Rajat
Date of ComplaintAugust 7, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered airwallet -smart tracking wallet instead of that I got simple wallet .when I told to delivery boy then he replied returned on website but that is not possible and I send email to them they didn’t response….they send me msg on whatsapp I replied there also that I got wrong product but they […]

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Damaged Goods Delivered and Flipkart neither picking damaged product nor providing a refund (Order ID – OD328566539850408100 )

Posted on by Consumer Court
Name of Complainant Shabaz Allarakhia
Date of ComplaintAugust 7, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Please find below the chain of events : 1) Desley Checkin Suitcase ordered on 8th July 2023 which was delivered on 13th July 2023. 2) On 13th July 2023 itself, I’ve raised a return request on the Flipkart App. 3) My Return Request was shown resolved, even thought the product continued to remain with me […]

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Damage Order Received – JIO MART Order No 169087993401 dated 01-08-23

Posted on by Consumer Court
Name of Complainant Ajay Kumar
Date of ComplaintAugust 7, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Complaint matter raised with JIO Mart This has reference to subjected matter, would like to bring your kind notice that Order 169087993401 has received in the evening with two packets. Except Atta all other items are packed in same packet and due to DAMAGED and LEAKED sweekar refined oil it’s leakes approx 500ml in packet […]

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Correct product returned still money not refunded

Posted on by Consumer Court
Name of Complainant Ancy Joseph
Date of ComplaintAugust 7, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Order date 22-Jul-2023 Order # o407-1594902-1437926 Order total 1,268.00 (2 items) Both the products returned in it’s original condition with the tags on..still the refund is not initiated…on the Amazon app it is showing the item is picked up thereafter no updates of the item on the app…When spoke to customer service they said need […]

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Chair is not getting returned

Posted on by Consumer Court
Name of Complainant Rajas Sunil Bhandari
Date of ComplaintAugust 7, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

We ordered chair from Flipkart. Nobody came to assemble for 5 days, so when Flipkart allowed to assemble, we assembled. The chair is not at all comfortable. We initiated refund right away. They are having some trouble on their app and website whenever I choose refund. So, we called customer support. They opened a case […]

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Cancelled discounted price order

Posted on by Consumer Court
Name of Complainant Aman Giri Goswami
Date of ComplaintAugust 7, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have placed two order during the sale on Flipkart .one was mattress and other was sofa set but both got cancelled and Flipkart is giving me explanation of price error. Cancelled discounted price order was last modified: August 7th, 2023 by Consumer Court

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Amazon sent wrong item and not accepting refund or replacement even if it is elegible

Posted on by Consumer Court
Name of Complainant Jay Sondagar
Date of ComplaintAugust 7, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a smartwatch on Amazon Noise Colorfit Pro 4 Model, but what I received is Noise Colorfit Icon 2 – Totally Different Model, and trying to contact them in the eligible return/replacement window, but after certain days, they have told me that they have investigated the issue and they can not do anything. Amazon […]

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