Cashbean Wrongly charged interest and penalty

Name of Complainant Nikhil B Polepagedar
Date of ComplaintApril 3, 2020
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Nikhil B Polepagedar:

Dear sir,
This is to report that i had taken loan from cashbean on 21/02/2020, and repayment date was 06/03/2020 but in the end to February my mother was admitted for the reason of kidney dialysis which i had inform them as and when they called to me before the date of repayment.

i asked for giving me the time to repay as and when i complete all the process and after that they charge very heavy penalty with a interest rate of 33% for 15 days.

My loan amount is 6021 which i have to repay and i will pay in next 5 days. but i will not pay penalty any more because i already inform them and as and when i was tried to pay they continuously call me and abusing me a lot. due to LOCKDOWN i am not even get out to banks also.

so i had inform them by mail, message and on phone calls. but they completely ignored.

Previously i had taken loan and repay on time but due to some medical problem this time i could not make payment on time which i had inform to your executive and send the pics also for proof, as i have send the recording also for particular conversation.

Image Uploaded by Nikhil B Polepagedar:

Cashbean Wrongly charged interest and penalty

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