Cashback of 8000 not received

Name of Complainant Aparna Gupta
Date of ComplaintJune 4, 2019
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Aparna Gupta:

We have booked a honeymoon package “marvels of europe” through cox & kings.

They had an offer on hdfc card i. E. 10% cashback if i pay 80, 000 through hdfc card. I have done a transaction of rs. 80, 000/- through my hdfc card on 12/10/2018 and as per your terms and conditions the cashback would reflect in my account after 90 days.
The due date has crossed and i have not received the cashback of rs 8000/- yet.

My booking id is – 1044637

Offer details on hdfc website:
https://www.hdfcbank.com/htdocs/common/festive-offers/offer-cox-and-kings.html

I have raised this request with hdfc bank also, but bank told that the merchant have not listed my hdfc credit card for cashback. i have attached email as receieved from bank.

Image Uploaded by Aparna Gupta:

Cashback of 8000 not received

Leave a Reply

Your email address will not be published. Required fields are marked *