Cashback not received

Name of Complainant S. Mishra
Date of ComplaintAugust 12, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by S. Mishra:

Amazon gave a coupon for 20% cashback on purchase of watch. I purchased a watch but they refused cashback saying wrong payment method used even though coupon did not mention any particular payment method. I had complained to customer care 3 times but they just keep saying “your problem will be resolved and we will revert back in 3 working days” and then nothing. No call, no email. I had already showed them full terms and conditions disclaimer and they had agreed I am right but still don’t give me my cashback.

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