| Name of Complainant | |
| Date of Complaint | January 15, 2019 |
| Name(s) of companies complained against | PayTM |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My registered Mobile number for Paytm account is 8092844968.
I have done transaction on Paytm. I had a offer know as pay at shop using bank account in which i had to get ₹100 goldback.
I have successfully completed 9 transaction but on 10th transaction it was not counted for the cash back.
I have done 3 transaction for just that last transaction but none of the three was counted.
I would like to kindly solve my problem. Or tell me why that last transaction was not counted in the offer.
Even the backend team or the 24×7 could not solve my problem. They are making all sort of excuses and just transferring the call from one person to other.
My problem is not being solved by them and they are also not telling me the exact reason why my last transaction was not counted in that cashback offer.
Transaction id is- 901341731805
Transaction id- 901143965665
Transaction id- 901442132368
These are the three transaction i have done at paytm but none of them was counted for cashback and there customer care service is also not helping me out.
They are making all sort of reasons.
Respected consumer court please help me out.
I know this is not a big amount but big company like this paytm will keep on fooling people if you don’t do anything
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