Can’t logon with OTP sent to my obsolete mobile number

Name of Complainant Manik Paul
Date of ComplaintDecember 7, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Manik Paul:

I am facing difficulties in accessing my Paytm account in receiving OTP in my mobile as the registered mobile number ……….477 has been obsoleted since long. I made several telephone calls to paytm help desk with no success. Whenever I try to get into my paytm account it sends OTP to my obsolete mobile number of …….477.  Could anyone  please help me in registering my existing Paytm account with my new mobile no. ……00954 at earliest?

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Can’t logon with OTP sent to my obsolete mobile number

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