Can’t get UPC by service provider

Name of Complainant Mohd Abid
Date of ComplaintDecember 11, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Mohd Abid:

When I try to send PORT sms from my mobile getting this message “UPC cannot be generated for the reasons: (1)There is an active request for the change of ownership / reverification process ongoing for this number. Please contact your service provider for further assistance.’
And I try to contact the customer care but they receive call.
Please help

Image Uploaded by Mohd Abid:

Can’t get UPC by service provider

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