| Name of Complainant | |
| Date of Complaint | May 3, 2020 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
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I have a vodafone sim with the ₹399 package of unlimited calls and 4G data. For the past few weeks I cannot make a call to anyone and cannot be reached by anyone due to the poor vodafone network. I cannot even make a connection to vodafone helpline 198. This is quite unfair as I have paid for the prepaid package and still I don’t receive the basic functionality of making and recieving calls. Also, quality of network is extremely poor since the last 6 months. For example, frequent call drops, poor 4G speed – not even receiving speed of 250 kbps.
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