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Cannot do transactions, have paid the outstanding dues fully

Name of Complainant Krishna
Date of ComplaintAugust 16, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Krishna:

I paid the overdue amount fully and when I tried to do transactions it’s getting declined and later when contacted support, they informed that amount has been liquidated l, so why is the onecard active and also have paid th dues, what about that amount, it’s a FD, so refund my amount which I have paid now, why is this all not shown in the app and how come onecard is active

Image Uploaded by Krishna:

2 thoughts on “Cannot do transactions, have paid the outstanding dues fully

  1. Hello Krishna,

    Greetings from FPL Technologies!

    We could not fetch your account details based on the info provided and request you to share the same with us via help@getonecard.app or reach out to us via our in-app help section so we will take a look and resolve this for you. In case, you have already reached out to us, then, please share the allotted ticket IDs with us.

    Looking forward to serving you.

    Thanks and Regards,
    FPL Technologies.

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