| Name of Complainant | |
| Date of Complaint | October 3, 2022 |
| Name(s) of companies complained against | Ekart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have placed an order from Flipkart which was supposed to be delivered on 01.10.2022.i did receive a call from delivery executive on 01.10.2022. He asked me the OTP but I was not available at my residence for the acceptance of the shipment. And since it was an open box delivered I asked him to come tomorrow for the delivery. Now it’s been 2 days but I didn’t receive any call from the ekart. But when I called the customer care they told me that my order has been sent to cancellation. As far as I know it takes 3 failed delivery to cancel the order. But I didn’t recipe any call since 01.10.2022. But when I tracked my shipment online it shows 2 failed delivery attempts. And this is not the first time. The same thing has happened before. My shipment has been cancelled without any intimation from the delivery executive.
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