| Name of Complainant | |
| Date of Complaint | July 26, 2023 |
| Name(s) of companies complained against | Gyftr |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have taken Netmed voucher from Gyftr on 25th July 2023. There was some technical issue on the website due to which transaction got decline thrice. Transaction cancellation details are available with Gyftr team. Suddenly, after 1.5 hrs, I received Netmed voucher from Gyftr. I spoke to them, that I do not require the voucher now, but they are saying it cannot be cancelled back. As per RBI norms, if the amount of gift card is not used then it can be transferred to the source account. Transaction amount : 925 Transaction date: 25/07/2023
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