| Name of Complainant | |
| Date of Complaint | February 12, 2024 |
| Name(s) of companies complained against | Club Mahindra Holidays |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir/Madam,
I wish to cancel Club Mahindra Membership, my membership id is -3026934
After making payment for membership with Club Mahindra on 06.11.2023, I have gone through various blogs and feedback of customer/members which are scary and show poor hospitality. I have also searched your property on market availability for reservation and it is very much shocking that some of your property are available in very reasonable rates and even offered with the nominal rates which seems no sense to invest or pay big amount on your conditions which are not only loss for me financially but also restrict me to choose the days of visit.
(a) I had taken the membership considering I can visit most resorts as per my wish and as per my children’s holidays. However, I find most of the resorts filled. I cannot go to holiday when my children have school days however I was not aware of this fact as I was misrepresented by Club Mahindra sales representative.
I have raised the request to cancel my membership on 09.01.2024 after 2 months and I was told that I have raised this request after 2 months according to there police they will not give me any refund.
I do not have used any service and just because I’m later for the cancellation request I am begin denied for any refund.
It is my sincere desire to surrender the Membership and get the refund in this respect. I also desire to resolve the matter amicably failing which I may decide my future course of action including legal recourse against the Company in an appropriate forum.
Request your revert in this context.
Sincerely,
Kamaljeet Toor
