Canceled the order without my permission and giving fake promises to the customer that to for paid order

Name of Complainant Chandan b m
Date of ComplaintJuly 22, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Chandan b m:

I ordered the watch in amazon on 15th it was about deliver by 19th but the delivery agent canceled the order by him self without my permission..and then i called customer care they gave a fake promises no it will be delivered by today..on that day also the order was not delivered next day also i called customer they also gave the fake promises like it will delivered by 21 before eod …that to by flore manager…after that on 22 i called the customer care they was not able to answer my question and without intimation they disconnected the call and now i am not able to call them….giving fake fake information to the customer care for proof you chrck the call recording and i also have the recording

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