Bus ticket cancelled by the bus operator. Paytm Customer Care not replying. Refund not received.

Name of Complainant Praveen Bagda
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Praveen Bagda:

Hello,
I am Praveen Bagda.

I booked below travel ticket:


    Date of booking: 09-Aug-2020

    Order ID: 11473434720
    Bus Operator: Baba Travels (Indore)
Passenger Name/Age: Anandilal Bagda/55
    Date of Journey: 09-Aug-2020 09:25 PM
 

The above ticket was canceled by the bus operator. I received a call from +91-9926045005.

I raised a query on 09-Aug-2020 via their “24 x 7 Help & Support” option but Paytm doesn’t care. (Query Reference: 169027262). After that, I replied on that query 8 – 9 times on different dates but no one bothered to reply. It is still open. Today is 10-Sep-2020. More than 1 month has passed.

Really terrible service from Paytm. I was a regular customer of theirs but will never use it again after I receive the refund. They have wasted so much time.

I need a refund.

Thanks,
Praveen

Image Uploaded by Praveen Bagda:

Bus ticket cancelled by the bus operator. Paytm Customer Care not replying. Refund not received.

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